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Frequently asked questions
Quick answers about Canadian shipping, CAD pricing, returns, BleeqUp Ranger glasses, loyalty, and checkout. Can't find what you need? Email support.
Orders & shipping
Where do you ship?
We ship to addresses in Canada only. Shipping rates and estimated delivery times are calculated at checkout based on your province and order total. All prices are in Canadian dollars (CAD).
Is shipping free?
Orders of $500 CAD or more qualify for free standard shipping within Canada. Smaller orders display the shipping fee before you pay.
When will my order arrive?
Most in-stock orders ship within 1–3 business days. Delivery within Canada typically takes a few additional business days depending on your province and carrier. You'll get tracking by email once the order ships.
Do you ship to the United States?
This storefront ships within Canada only. For USA shipping (and golf / other brands), shop at VerveaceSports.com.
Can I change or cancel my order?
Email info@bleequp.ca as soon as possible with your order number if you need to change the shipping address or cancel. We can usually help before the order ships; once it leaves our warehouse, changes may not be possible.
Do I pay duties or import fees?
Orders fulfilled for Canadian delivery are handled as domestic Canada shipments. The total you see at checkout in CAD is what you're charged — no surprise US-import duties on these orders.
Returns & warranty
What is your return policy?
Unused items in original packaging may be returned within 30 days of delivery for a refund to your original payment method. Open-box or used items may be eligible for store credit — email info@bleequp.ca with your order number to start a return.
How do I start a return?
Email info@bleequp.ca with your Canadian order number and the items you'd like to return. We'll send return instructions and a shipping label when applicable.
Are BleeqUp products covered by warranty?
Yes — manufacturer warranties apply to eligible BleeqUp products. We're an authorized BleeqUp retailer for Canada. Contact us with your proof of purchase and we'll help coordinate warranty service with BleeqUp when needed.
Products & pricing
What do you sell?
This is a dedicated BleeqUp Canada storefront. We sell BleeqUp Ranger AI sports camera glasses and official accessories (Power Plus, Bluetooth controller, lenses, charging cable, prescription options, and related wearables). We do not sell golf carts or other brands on this site.
Are you an authorized BleeqUp retailer?
Yes. This site is operated as an authorized BleeqUp retailer for the Canadian market. It is not the official BleeqUp manufacturer website (bleequp.com).
Why are prices in CAD?
This storefront is Canada-only. Every price and checkout total is in Canadian dollars (CAD). You'll be charged in CAD through our Canadian Stripe account.
What if an item is out of stock?
Sold-out variants are marked on the product page. Sign in and check back later, or email info@bleequp.ca if you'd like help with an alternative or restock timing.
Account, loyalty & referrals
Do I need an account to order?
Yes — a free account is required to complete checkout. Sign up with email or Google. Your Canadian orders, loyalty balance, and profile live under Account.
How do loyalty points work?
Earn 1 point for every $1 CAD spent on eligible purchases. Redeem 100 points for $1 CAD off at checkout. View your balance under Account → Loyalty.
How do referral rewards work?
Share your personal referral link from Account → Referrals. When a friend creates an account and completes a qualifying purchase on this storefront, you both earn bonus loyalty points.
Payment & support
What payment methods do you accept?
We accept major credit and debit cards through Stripe, charged in CAD. Your full card number is never stored on our servers.
Can I use a promo code?
Yes — enter your code on the Your Cart page before checkout. Only one promo code applies per order. Codes must be active and meet any minimum order requirements shown in the promotion.
How do I contact support?
Email info@bleequp.ca with your order number and question. We typically respond within one business day. Mention that your order is from the BleeqUp Canada storefront so we can help faster.